Elimine silo done ak inifye done kliyan yo
Konekte epi inifye done ou yo avèk fasilite—pote done tranzaksyon, obsèvasyon, ak sou konpòtman ki soti nan sous done popilè lè w itilize konektè prefabrike .
Transfòme done kliyan yo avèk entèlijans—konstwi pwofil kliyan inifye ki konfòm ak Modèl Done Komen yo . Rezoud idantite kliyan yo ak rekòmandasyon ki baze sou AI/ML.
Anrichi ak entèlijans odyans lan
Bati pwofil kliyan ki pi rich lè w enkòpore done anrichi .
Pouvwa pwosesis biznis ou yo ak eksperyans kliyan pèsonalize
Kondwi angajman pèsonalize atravè chanèl yo—oblije maketing, lavant, ak pwofesyonèl sèvis yo avèk enfòmasyon ki pa nan bwat, enfòmasyon kontèks kliyan yo ak kat pwofil kliyan ki adapte yo mete nan aplikasyon biznis yo deja itilize chak jou.
Otomatik eksperyans ak pwosesis ki santre sou kliyan ki baze sou pwofil personnalisable, mezi biznis, ak segman.
Pèmèt ak pwolonje eksperyans liy nan biznis ki bati sou Microsoft Power Platform . Konstwi aplikasyon rapidman ak konesans entegre lè l sèvi avèk yon apwòch pwisan kòd ki ba nan PowerApps.
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights:
Eliminate data silos and unify customer data
Connect and unify your data with ease—bring in transactional, observational, and behavioral data from popular data sources by using prebuilt connectors.
Transform customer data intelligently—build unified customer profiles conforming to the Common Data Model. Resolve customer identities with AI/ML-driven recommendations.
Enrich with audience intelligence
Build richer customer profiles by incorporating enriched data.
Power your business processes and personalized customer experiences
Drive personalized engagement across channels—empower marketing, sales, and service professionals with out-of-the-box, contextual customer insights and tailored customer profile cards infused into the business applications they already use every day
Automate customer-centric experiences and processes based on customizable profiles, business measures, and segments.
Enable and extend line-of-business experiences built on Microsoft Power Platform. Quickly build applications with embedded insights using a powerful low code approach from PowerApps.