Dynamics 365 客户洞察

Dynamics 365 Customer Insights:

Eliminate data silos and unify customer data

Connect and unify your data with ease—bring in transactional, observational, and behavioral data from popular data sources by using prebuilt connectors.

Transform customer data intelligently—build unified customer profiles conforming to the Common Data Model. Resolve customer identities with AI/ML-driven recommendations.

Enrich with audience intelligence

Build richer customer profiles by incorporating enriched data.

Power your business processes and personalized customer experiences

Drive personalized engagement across channels—empower marketing, sales, and service professionals with out-of-the-box, contextual customer insights and tailored customer profile cards infused into the business applications they already use every day

Automate customer-centric experiences and processes based on customizable profiles, business measures, and segments.

Enable and extend line-of-business experiences built on Microsoft Power Platform. Quickly build applications with embedded insights using a powerful low code approach from PowerApps.

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