Dynamics 365 Customer Service consists of Customer Service Workspace, Ominchannel for Customer Service, Customer Service Hub, Customer Service Team Member, and Customer Service app.
Includes Embedded intelligence, service gamification, customer service voice, dynamics 365 teams, service scheduling, unified service desk, business process flows, additional storage, and Power Apps.
Dynamics 365 Customer Service Enterprise (ANNUAL)
Dynamics 365 Customer Service consists of Customer Service Workspace, Ominchannel for Customer Service, Customer Service Hub, Customer Service Team Member, and Customer Service app.
Includes Embedded intelligence, service gamification, customer service voice, dynamics 365 teams, service scheduling, unified service desk, business process flows, additional storage, and Power Apps.